从冲突到 converge:携手解决棘手问题[Audiobook]
Strategies to achieve meaningful and lasting conflict resolution. In From Conflict to Convergence: Coming Together to Solve Tough Problems, two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call “higher ground” can advance your interests even when facing people and groups you think you have little in common with and how this can set the stage for longer term cooperation. The authors explain how to improve your ability to understand how other people think, feel, and perceive the world around you, and how to use that knowledge to develop mutually beneficial solutions that help advance your interests and the interests of the people you're dealing with. Perfect for business and organizational leaders, board members, community and religious leaders, public servants, mediators, and anyone else looking to find common ground with people with differing views and perspectives, From Conflict to Convergence also speaks to concerned citizens looking for concrete pathways to lessen troubling divides in their workplaces, their communities, and society at large. From Conflict to Convergence is a must-read resource for an increasingly combative and conflicted world.
实现有意义且持久的冲突解决策略。在《从冲突到融合:携手解决棘手问题》一书中,两位专家合作解决问题者提供了深入了解如何缓解冲突并以建设性的方式与你持不同意见的人进行互动来寻找问题更好解决方案的深入、实用指南。本书充满了真实生活的故事和例子,在那里你会发现一系列经过验证的策略,你可以立即应用于你在最看似不可调和的冲突中谈判和导航。你会学习到作者所说的“更高地盘”如何帮助你即使面对那些你觉得几乎没有共同点的人也能提升你的利益,并为长期的合作奠定基础。 作者解释了如何提高你理解他人思维、感受以及周围世界的能力,并利用这些知识来开发互利的解决方案,有助于提升你的利益及你所处理人员的利益。本书适用于企业管理者、董事会成员、社区和宗教领导者、公共服务人员、调解员及其他任何人,他们希望与有着不同观点和视角的人找到共同点。《从冲突到融合》也针对那些寻求减少工作场所、所在社区和社会中令人不安的分裂途径的关注公民而言具有重要意义。《从冲突到融合》是当今充满对抗性和矛盾的世界中不可或缺的读物资源。
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